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Refund Policy

Check Pilot > Refund Policy

CheckPilot Programs

Refund Policy (AFC, Ground School & Exam Preparation Programs)

1. Scope

This Refund Policy applies to all CheckPilot training programs, including:

  • Aerial Futures Club (AFC) Program
  • Ground School Courses (including TP 15530-aligned training)
  • Exam Writing & Preparation Programs
  • Certification preparation (e.g., ROC-A, Transport Canada exams)

By registering and submitting payment, participants agree to the terms outlined below.

2. School Board–Scheduled Programs (Free Delivery)

Programs delivered in partnership with school boards (e.g., TDSB, PDSB, PVNCDSB, etc.) are:

  • Provided at no cost to students
  • Funded through institutional partnerships or program sponsorship

Important Notes:

  • No refunds apply, as no tuition is charged
  • Participants are expected to:
    • Attend scheduled sessions
    • Respect limited-capacity enrollment
  • Repeated no-shows may result in:
    • Removal from the program
    • Ineligibility for future placements

Optional fees (e.g., certifications, materials) will follow the refund terms outlined below.

SECTION A — AERIAL FUTURES CLUB (AFC) PROGRAM

3. Program Overview

The Aerial Futures Club (AFC) Program facilitates STEM learning through applied, hands-on experiences and structured competition-based learning.

Students engage in:

  • Aviation fundamentals
  • Drone operations (conducted indoors under controlled conditions)
  • Engineering challenges
  • Real-world problem-solving activities

The program emphasizes:

  • Applied STEM learning
  • Critical thinking and problem-solving
  • Team-based challenges and performance-based progression
  • Exposure to real-world aviation and aerospace environments

4. Selection-Based Enrollment

The AFC Program operates on a selection-based model.

  • If a student is not selected:
    • Fees may be:
      • Transferred to a future cohort, or
      • Applied toward a summer or full-fee program
    • Refunds may be issued upon request, less processing fees

5. AFC Administrative Fee

The administrative fee (e.g., $173) covers:

  • Materials and consumables
  • Program onboarding and coordination
  • Certification facilitation
  • Facility and operational costs

This fee is non-refundable once the program begins, except under exceptional circumstances.

6. AFC Withdrawal Policy

  • 7+ days before start: Full refund minus $25 processing fee
  • 3–6 days before start: 50% refund
  • Less than 72 hours: No refund
  • After program start: No refunds

Credits may be issued at CheckPilot’s discretion.

SECTION B — GROUND SCHOOL COURSES

7. Ground School Enrollment

Ground school programs include:

  • In-person or online instruction
  • Structured aviation curriculum (air law, meteorology, navigation, etc.)
  • Access to digital learning platforms and materials

8. Ground School Refund Policy

  • 7+ days before course start:
    → Full refund minus $50 administrative fee
  • 3–6 days before start:
    → 50% refund
  • Less than 72 hours before start:
    → No refund

9. After Course Start

Once a course has commenced:

  • No refunds will be issued
  • Includes:
    • Partial attendance
    • Missed sessions
    • Failure to complete

At CheckPilot’s discretion:

  • Transfer to a future cohort or course credit may be offered

10. Digital Access & Materials

  • LMS access, course materials, and recordings:
    • Are non-refundable once accessed
    • May be revoked in the event of payment disputes

SECTION C — EXAM WRITING & PREPARATION PROGRAMS

11. Program Scope

Includes:

  • Intensive prep sessions
  • Mock exams and assessments
  • Coaching (group or 1-on-1)

12. Refund Policy for Exam Prep

  • 48+ hours before session:
    → Full refund minus $25 processing fee
  • Less than 48 hours:
    → No refund
  • Missed session / no-show:
    → No refund

13. Completed Sessions

  • No refunds once a session has been delivered
  • Applies to:
    • Live sessions
    • Recorded access
    • Coaching sessions

SECTION D — CERTIFICATIONS & THIRD-PARTY FEES

14. Certification Fees

For certifications (e.g., ROC-A, Transport Canada exams):

  • Fees paid to third parties are:
    • Non-refundable once submitted
    • Governed by the issuing authority’s policies

SECTION E — EXCEPTIONS & ADMINISTRATION

15. Exceptional Circumstances

Refunds or credits may be considered for:

  • Medical emergencies
  • Family emergencies
  • Program cancellation by CheckPilot

If CheckPilot cancels a program:

  • A full refund or transfer option will be provided

16. Transfers & Credits

  • Transfers to another cohort may be permitted
  • Credits may be issued:
    • Valid for up to 12 months
    • Subject to availability

17. Payment Disputes

Participants agree to contact CheckPilot prior to initiating:

  • Chargebacks
  • Credit card disputes

Unauthorized disputes may result in:

  • Suspension of access to services

18. Policy Acceptance

By registering and submitting payment, participants confirm they:

  • Have read and understood this Refund Policy
  • Agree to all terms outlined herein