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Terms and Conditions

Check Pilot > Terms and Conditions

Terms and Conditions – CheckPilot.ca

Last updated: 2025-12-02

These Terms and Conditions (“Terms”) govern your access to and use of the CheckPilot platform and services, including the website checkpilot.ca and related applications (collectively, the “Service”).

The Service is operated by Check Pilot – Sugu World Inc. (“CheckPilot”, “we”, “us”, “our”).

By accessing or using the Service, you (“you”, “user”) agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

These Terms should be read together with our Privacy Policy, which explains how we collect, use, and safeguard personal information.

1. Educational Use and School Board Relationship

1.1 Educational Purpose
The Service is primarily designed for educational use, including K–12 programs, post-secondary training, and flight-school training. It may be used by students, educators, school boards, and training organizations.

1.2 School Boards and Institutions
Where the Service is provided through a School Board or educational institution (collectively, “Institution”):

  • The Institution is responsible for determining whether and how the Service is used in its programs.

  • CheckPilot acts as a service provider on behalf of the Institution with respect to student data, as described in our Privacy Policy.

  • The Institution remains responsible for compliance with applicable education, privacy, and record-keeping laws.

1.3 Priority of Institutional Agreements
If CheckPilot has a separate written contract with an Institution that conflicts with these Terms, that contract will prevail for users covered by the contract.

2. Accounts and Registration

2.1 Types of Users
The Service may be used by:

  • Students (including K–12 learners)

  • Educators and school staff

  • Institution administrators

  • Other adult learners (e.g., flight school trainees)

2.2 Student Accounts
Student accounts are typically created and managed through Institutions. For school-board students:

  • Accounts generally use anonymized usernames or IDs (e.g., student001, board-assigned ID).

  • We do not require full legal names or dates of birth for student accounts on the platform.

2.3 Educator and Staff Accounts / Digital IDs
For educators and school staff:

  • CheckPilot may collect your name, work email, role, and Institution for setup, support, and contractual purposes (see Privacy Policy).

  • On the student-facing platform, educator accounts are generally represented by a digital ID number or generic instructor label, not by full name, where this is required or requested by the Institution.

  • The mapping between an educator’s digital ID and their real identity is managed securely by the Institution and/or by CheckPilot.

2.4 Accuracy of Information
You agree that any information you provide during registration or support interactions is accurate, current, and complete, and that you will update it as necessary.

2.5 Account Security
You are responsible for:

  • Maintaining the confidentiality of your login credentials;

  • Restricting access to the devices you use to access the Service; and

  • Immediately notifying your Institution or CheckPilot of any unauthorized use or suspected security incident.

CheckPilot is not liable for any loss or damage resulting from your failure to protect your account credentials.

3. Acceptable Use

You agree to use the Service only for lawful purposes and in a manner consistent with:

  • These Terms;

  • Applicable laws and regulations; and

  • Your Institution’s policies and codes of conduct.

You agree not to:

a. Attempt to gain unauthorized access to the Service, other accounts, or any related systems or networks;
b. Interfere with or disrupt the operation of the Service (e.g., by introducing malware, launching denial-of-service attacks);
c. Upload, share, or create content that is unlawful, harassing, discriminatory, threatening, defamatory, or otherwise inappropriate for an educational environment;
d. Impersonate any person or entity, or misrepresent your affiliation with any person or entity;
e. Reverse-engineer, decompile, or attempt to extract source code from the Service, except where permitted by law;
f. Use the Service to send unsolicited commercial communications or spam.

CheckPilot reserves the right to suspend or terminate access to the Service for violations of these Terms or applicable law.

4. Privacy and Data Protection

4.1 Privacy Policy
Your use of the Service is subject to our Privacy Policy, which forms part of these Terms. The Privacy Policy explains:

  • What information we collect;

  • How we use and protect that information; and

  • What rights users, Institutions, and students have.

4.2 Student Privacy and Minimization
Consistent with our Privacy Policy and applicable student digital privacy standards:

  • We minimize collection of student personal information.

  • We do not use student data for targeted advertising or sell student personal information.

  • We may represent educators via digital IDs rather than names in student-facing interfaces.

By using the Service, you acknowledge that CheckPilot will process information in accordance with the Privacy Policy and any applicable Institutional agreements.

5. Service Availability and Changes

5.1 Availability
We aim to keep the Service available and functioning reliably. However, we do not guarantee uninterrupted or error-free operation. The Service may be unavailable or limited due to:

  • Maintenance, updates, or improvements;

  • Network or infrastructure issues;

  • Events outside our reasonable control (e.g., power outages, internet disruptions, force majeure events).

5.2 Changes to the Service
We may modify, enhance, or discontinue aspects of the Service at any time, including adding or removing features, provided that we continue to honour existing contractual commitments to Institutions.

Where material changes affect registered users or Institutions, we will provide reasonable notice where practical.

6. Educational Disclaimer and Safety

6.1 Educational Use Only
The Service is intended for education, training, and simulation purposes. While it may support learning related to aviation and flight operations:

  • It does not replace formal licensing, certification, or regulatory training required by aviation authorities; and

  • It does not by itself qualify any user for real-world aviation operations.

6.2 Professional Judgment
Educators, Institutions, and training organizations remain responsible for:

  • Deciding how to use the Service in their programs;

  • Assessing whether content and simulations are appropriate for their learners; and

  • Ensuring any real-world operational decisions follow applicable regulations and professional standards.

7. Intellectual Property

7.1 Ownership
All content, software, and materials made available through the Service, including but not limited to:

  • Platform design and layout;

  • Text, graphics, logos, icons, images, videos, and audio;

  • Simulations, course modules, and underlying software;

are owned by CheckPilot, its licensors, or its partners and are protected by copyright, trademark, and other intellectual property laws.

7.2 License to Use the Service
Subject to these Terms and any Institutional agreements, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for educational and training purposes only.

You may not:

  • Copy, modify, distribute, publicly display, or create derivative works from the Service or its content, except as expressly permitted in writing;

  • Remove or alter copyright, trademark, or other proprietary notices.

7.3 User Content
Students and educators retain ownership of original work they create and upload (e.g., assignments, notes, lesson plans), as described in our Privacy Policy.

By submitting content to the Service, you grant CheckPilot a limited license to host, process, and display that content solely as needed to operate the Service and fulfill Institutional requirements.

8. Third-Party Services and Links

The Service may contain links to or integrations with third-party platforms, tools, or websites (for example: conferencing tools, learning management systems, cloud storage, or external course materials).

  • These third parties are not controlled by CheckPilot;

  • Their own terms and privacy policies apply to your use of those services; and

  • CheckPilot is not responsible for the content, availability, or practices of third-party services.

Institutions are responsible for assessing the suitability of third-party tools they choose to use in conjunction with CheckPilot.

9. Disclaimers

To the maximum extent permitted by law, the Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory, including, without limitation:

  • Implied warranties of merchantability, fitness for a particular purpose, non-infringement, or title;

  • Any warranty that the Service will be uninterrupted, secure, error-free, or free of harmful components;

  • Any warranty regarding the accuracy, completeness, or reliability of content or learning outcomes.

Some jurisdictions may not allow the exclusion of certain warranties. In such cases, some of the above exclusions may not apply to you, and will be limited to the extent permitted by applicable law.

10. Limitation of Liability

To the fullest extent permitted by law:

10.1 Indirect Damages
CheckPilot and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or in connection with:

  • Your access to or use of the Service;

  • Your inability to access or use the Service;

  • Any conduct or content of other users or third parties.

10.2 Cap on Liability
In no event shall CheckPilot’s total aggregate liability arising out of or in connection with your use of the Service exceed:

  • The amount paid (if any) by your Institution or organization for your access to the Service during the twelve (12) months prior to the event giving rise to the claim.

  • By using our Service, you agree to indemnify and hold harmless Check Pilot – Sugu World Inc. from any claims, losses, or damages arising from your breach of these Terms or misuse of the Service.

These limitations apply whether the claim is based on contract, tort, negligence, strict liability, or any other legal theory, even if CheckPilot has been advised of the possibility of such damages.

11. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless CheckPilot and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of:

  • Your breach of these Terms;

  • Your misuse of the Service; or

  • Your violation of any law or the rights of a third party in connection with your use of the Service.

For Institution-wide use, indemnification obligations may be governed by a separate written agreement between CheckPilot and the Institution.

12. Suspension and Termination

12.1 By CheckPilot
We may suspend or terminate your access to the Service, in whole or in part, if:

  • You materially breach these Terms;

  • We are directed to do so by your Institution;

  • Continued access would violate law, regulation, or a court order; or

  • Security risks or misuse are detected.

Where feasible, and subject to safety and legal constraints, we will provide notice to the Institution or user before or shortly after suspension or termination.

12.2 By Institution
Institutions may request that we disable or delete accounts associated with their organization, including student and educator accounts, in accordance with contractual terms and applicable law.

12.3 Effect of Termination
Upon termination of your access to the Service:

  • Your right to use the Service immediately ceases;

  • Certain data may be retained or deleted in accordance with our Privacy Policy and applicable law; and

  • Sections of these Terms that by their nature should survive (e.g., Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Governing Law) will continue to apply.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

You agree that any dispute arising out of or relating to these Terms or the Service shall be submitted to the exclusive jurisdiction of the courts of Ontario, unless a separate agreement with an Institution specifies a different forum.

14. Changes to These Terms

We may update or modify these Terms from time to time, for example to:

  • Reflect changes in our Service;

  • Address legal or regulatory requirements; or

  • Improve clarity and consistency with our Privacy Policy.

When we make material changes:

  • We will update the “Last updated” date at the top of these Terms; and

  • Where reasonably possible, we will provide additional notice (e.g., via the Service or through Institutions) before the changes take effect.

Your continued use of the Service after updated Terms are posted constitutes your acceptance of those changes.

15. Contact Information

If you have questions or concerns about these Terms or the Service, please contact:

Check Pilot – Sugu World Inc.
Email: info@checkpilot.ca
Phone: 437-253-7371
Website: checkpilot.ca (support chat and contact forms)

For students and educators using CheckPilot through a School Board or Institution, you may also contact your School Board or Institution directly for questions about how CheckPilot is used in your program.

16. Entire Agreement

These Terms, together with our Privacy Policy and any applicable written agreement with your Institution, constitute the entire agreement between you and CheckPilot regarding your use of the Service and supersede all prior or contemporaneous understandings related to the Service.